Online ordering terms

Rainbow Power Limited (NZBN 9429046301703), trading as Munch, operates Munch To Go and Catering & Cakes on this website.

Orders and payment

Check your items, options, pickup time and total in New Zealand dollars before paying. Stripe processes your payment. Your order is confirmed when Munch verifies payment and confirms the order.

Pickup

Collect your order from Munch at 62 Broadway Avenue, Palmerston North. For Munch To Go, allow up to 15 minutes for ASAP pickup or choose an available scheduled time. Catering and cake orders have advance notice requirements shown when ordering. If you’re running late, please call us.

Changes, cancellations and refunds

To change or cancel an order, call 06 356 5237 as soon as possible with your order reference. We handle requests case by case. What we can change or refund depends on the order and whether preparation has started. If we can’t fulfil your order, we’ll contact you to discuss a replacement or refund. Your rights under New Zealand consumer law still apply.

Bookings, gift cards and delivery

Table bookings, gift cards and delivery orders are handled through their respective services.